NO Returns/exchanges. While we want nothing more than to ensure your satisfaction, we also need to spend most of our time making great beer! We appreciate your patience as we grow our little brewery. If your item arrives to you defective or damaged, you may return it within 7 days of delivery for a full refund. Please contact us BEFORE sending any defective item for return. Mail all returns to the following address: Toppling Goliath Brewing Co. c/o Returns PO Box 477 Decorah, IA 52101 Shipping Time Please allow 14-20 business days for delivery. Contact firstname.lastname@example.org or call 563.382.6198 with questions regarding our online store policy. Thank you!